For medical offices and vet clinics
Appointments on WhatsApp, with no clinical advice.
The assistant books, confirms and reminds appointments for your medical, dental or veterinary practice. It does not diagnose or recommend medication: when the question is clinical, it hands the conversation to a person.
The problem
Between appointments, nobody answers the WhatsApp.
Questions about price, hours and appointments arrive while your team is with patients. Whoever gets no reply looks for another practice. And clinical questions should not be answered over chat.
What it does
What the assistant does for your clinic.
Books without asking for clinical data
To book it only asks for the patient’s name (and, for vet clinics, the species and the pet’s name). It does not ask for symptoms or clinical data over chat.
Confirms and reminds
In medical offices it reads the appointment back and confirms it with the patient before booking. It sends a reminder 24 hours before.
Respects the clinical limit
It does not diagnose, give doses or medication, or interpret symptoms, test results or photos: it offers an appointment. Words such as “urgent”, “severe pain”, “prescription” or “dose” hand the conversation to a person.
Handles images with care
In medical offices, images a patient sends never reach an AI model. In vet clinics image reading is switched on, and it still gives no diagnoses.
You know who attended
Every morning your team gets the “Did they attend?” summary with yesterday’s visits the system marked as attended, so you can correct anyone who did not come.
A review every month
Once a month we read the month’s conversations and tune the assistant.
Example
What a conversation looks like.
A sample conversation with a demonstration dental office. Prices and names are examples: your assistant uses yours. The conversation is in Spanish, as your customers’ would be.
- Patient
Buenos días, quisiera una primera consulta para mi mamá y para mí
- Assistant
Con gusto. La primera consulta cuesta $600 y dura unos 40 minutos. ¿Qué día le acomoda?
- Patient
Mañana a las 10, a nombre de Gabriela Treviño
- Assistant
Listo, Gabriela: primera consulta mañana a las 10:00 con la Dra. Patricia Salinas. Le mandamos un recordatorio un día antes.
Clinic Package
Everything at one price.
For medical and dental offices and vet clinics. It includes everything in WhatsApp automation, with more volume and our time every month.
- Includes 3,000 messages a month. Each additional 500 cost $100.
- The health assistant: it never gives clinical advice
- Appointment confirmations and reminders
- The daily “Did they attend?” summary switched on
- A monthly review in which we read the conversations and tune the assistant
- Setup · one-time payment
- $1,500 MXN + IVA
- Monthly
- $1,490 a month · MXN + IVA
Includes 3,000 messages a month. Each additional 500 cost $100.
Prices in pesos, plus IVA. Meta’s WhatsApp charges are billed by Meta separately and paid by your clinic. If you prefer the standard plan, message us and we will look at it.
Try it on WhatsAppAsk for your demoYour patients
What data the assistant touches.
To book it needs a name and a time. It does not ask for clinical data on purpose; if a patient writes it, it stays in the conversation, which you and your team can see. Data travels encrypted and we do not sell it.
Free demo
Try it with your practice’s WhatsApp.
Message us to see how it would answer, or ask for the demo and we prepare a sample with your services and prices.