Frequently Asked Questions
Find answers to common questions about our platform
Our AI chatbot uses the latest language models (GPT-5, Gemini 3) combined with your custom knowledge base to provide accurate, context-aware responses. It can handle multiple languages and remembers conversation history.
Yes! You can define a custom system prompt and persona for each chatbot. This controls the tone, style, and behavior of responses.
The Knowledge Base allows the chatbot to search through your uploaded documents and website content to provide accurate answers based on your specific business information.
We bill month to month, in Mexican pesos plus IVA, with no lock-in and no setup fee. You can cancel whenever you want.
You are only charged when we successfully respond to a customer message. Failed responses are not counted. Each successful reply counts as one message toward your monthly limit.
Yes. All traffic is encrypted over HTTPS, and your integration credentials are stored encrypted with AES-256.
We only share data with service providers necessary to operate the platform (e.g., cloud hosting, payment processing). We never sell your data.
It depends on what you sign up for. A website is ready in about 24 hours. We set up the WhatsApp assistant and ordering with you, using your menu and information, usually within a few days.